Buy bitcoin: BTC 1 = AU $ 
Sell bitcoin: BTC 1 = AU $ 
Buy Ether: ETH 1 = AU $ 
Sell Ether: ETH 1 = AU $ 
Buy XRP: XRP 1 = AU $ 
Sell XRP: XRP 1 = AU $ 
Buy Litecoin: LTC 1 = AU $ 
Sell Litecoin: LTC 1 = AU $ 
Buy Bitcoin Cash: BCH 1 = AU $ 
Sell Bitcoin Cash: BCH 1 = AU $ 
Buy Stellar Lumens: XLM 1 = AU $ 
Sell Stellar Lumens: XLM 1 = AU $ 
Buy bitcoin: BTC 1 = AU $ 
Sell bitcoin: BTC 1 = AU $ 
Buy Ether: ETH 1 = AU $ 
Sell Ether: ETH 1 = AU $ 
Buy XRP: XRP 1 = AU $ 
Sell XRP: XRP 1 = AU $ 
Buy Litecoin: LTC 1 = AU $ 
Sell Litecoin: LTC 1 = AU $ 
Buy Bitcoin Cash: BCH 1 = AU $ 
Sell Bitcoin Cash: BCH 1 = AU $ 
Buy Stellar Lumens: XLM 1 = AU $ 
Sell Stellar Lumens: XLM 1 = AU $ 
Buy bitcoin: BTC 1 = AU $ 
Sell bitcoin: BTC 1 = AU $ 
Buy Ether: ETH 1 = AU $ 
Sell Ether: ETH 1 = AU $ 
Buy XRP: XRP 1 = AU $ 
Sell XRP: XRP 1 = AU $ 
Buy Litecoin: LTC 1 = AU $ 
Sell Litecoin: LTC 1 = AU $ 
Buy Bitcoin Cash: BCH 1 = AU $ 
Sell Bitcoin Cash: BCH 1 = AU $ 
Buy Stellar Lumens: XLM 1 = AU $ 
Sell Stellar Lumens: XLM 1 = AU $ 
Buy bitcoin: BTC 1 = AU $ 
Sell bitcoin: BTC 1 = AU $ 
Buy Ether: ETH 1 = AU $ 
Sell Ether: ETH 1 = AU $ 
Buy XRP: XRP 1 = AU $ 
Sell XRP: XRP 1 = AU $ 
Buy Litecoin: LTC 1 = AU $ 
Sell Litecoin: LTC 1 = AU $ 
Buy Bitcoin Cash: BCH 1 = AU $ 
Sell Bitcoin Cash: BCH 1 = AU $ 
Buy Stellar Lumens: XLM 1 = AU $ 
Sell Stellar Lumens: XLM 1 = AU $ 

Dispute Process

Dispute Process

The following guide sets out the steps to follow in the unlikely event of a dispute over our services.

1) Contact support

Contact our support staff through [email protected] We will review your request and will usually respond within one day. However, it may in some cases take up to three business days depending on the inquiry.

Note: Please ensure that your account’s Email address is up to date, and that you have contacted us using that same address. Please also check your spam folder.

2) Provide any additional information

Our support team will respond with their findings or a resolution within the time frame above, or may request additional documents that may be needed in order to resolve the issue. Once additional documents have been received, we can continue with our investigation into the issue.

3) Request a review

If you disagree with the findings, you can escalate the issue to our management team through [email protected] . We will do our best to resolve the issue, or offer any details we can on why a decision was made.

4) Seek third party reviews

If you feel that the issue has not been fairly reviewed or resolved, you may lodge a dispute with the AFCA (Australian Financial Complaints Authority) online or via telephone 1800 931 678