Improving Customer Support
Oct 27 2017 · by Jonathon Miller
We are very happy to report that we have invested in growing our customer service team, and improving their policies, procedures and training.
Over the past few years the digital industry has seen rapid growth and our user base has grown faster than we were initially able to keep up with. This has unfortunately led to a negative experience for some of our customers.
We have heard our customers loud and clear, taken your feedback on board and identified the following key areas of focus:
We’re looking forward to speaking with you!