At Bit Trade, we take our reputation, service, and security very seriously.
Account verification gives us the confidence we need to send you bitcoin and other cryptocurrencies as fast as possible, while safeguarding the security and integrity of your account.
Plus, by verifying your account, you help us fulfil our compliance requirements, including Know Your Customer (KYC), Anti-Money Laundering (AML), and Counter Terrorism Financing (CTF).
Important: we require the account owner to complete verification themselves
Identity verification is the process of establishing links between your online identity and your real-life identity. The goal is to confirm that you are who you say you are.
Identity verification protects our customers against fraud, and helps us fulfil our KYC, AML and CTF requirements for people wanting to buy and sell bitcoin and other cryptocurrencies. Digital currency exchanges are required by AUSTRAC to maintain such programs in accordance with the law.
To verify your account, we require basic identity details, an image of your ID document, a selfie with you holding this ID document and a note with the day’s date on it. Our team will verify these details against official sources through GreenID. The process is fast and secure so you can get trading bitcoin and other cryptocurrencies.
We accept current Australian drivers’ licenses, government-issued proof-of-age cards and Australian and international passports. We also accept a range of other Australian issued documents but these often require an additional photographic ID to be provided alongside.
We may ask for additional documents to ensure that we can identify you satisfactorily, or if you want to increase your trading limits.
Please contact us at [email protected]. We are happy to help you through the process.