At Bit Trade, we take our reputation, service, and security very seriously.
Account verification gives us the confidence we need to send you bitcoin as fast as possible, while safeguarding the security and integrity of your account.
Plus, by verifying your account, you help us fulfil our compliance requirements, including Know Your Customer (KYC), Anti-Money Laundering (AML), and Counter Terrorism Financing (CTF).
Identity verification is the process of establishing links between your online identity and your real-life identity. The goal is to confirm that you are who you say you are.
Identity verification protects our customers against fraud, and helps us fulfil our KYC, AML and CTF requirements.
To verify your account, we require basic identity details, an image of your ID document and a selfie with you holding this ID document and a note with the days date on it. Our team will verify these details against official sources through GreenID. The process is fast and secure.
We accept current Australian drivers’ licenses, government-issued proof-of-age cards, and Australian and international passports.
We may ask for additional documents if your identify verification comes back incomplete, or if the verification process needs to be completed faster.
Please contact us at [email protected]. We are happy to help you through the process.